Shipping policy

Petora99 is currently focused on serving customers in the United States, with select international shipping available at checkout.

Processing Time

Orders are processed within 1-3 business days. During sales or high-volume periods, processing may take slightly longer - we'll always let you know if there's a delay.

Shipping Time

Once shipped, most orders arrive within 7-14 business days, depending on your location and the product. You'll receive a tracking number by email as soon as your order ships.

Shipping Costs

Shipping costs are calculated at checkout based on your order and destination.

Order Tracking

Use the tracking link in your shipping confirmation email to follow your order's progress. If tracking hasn't updated in a while, feel free to reach out - we're happy to check on it.

Delays

Occasionally, weather, customs, or carrier delays can affect delivery times beyond our control. We appreciate your patience and will help however we can if this happens.